Terms of Service

Last updated: 11 July 2026

This is a template provided as a starting point. It is not legal advice. Replace the bracketed details and have a qualified professional review it before relying on it.

These terms govern your use of the Bookly online booking service operated by [Your business / legal entity] (“we”, “us”). By using the service or making a booking, you agree to these terms.

1. The service

Bookly lets barber shops and salons publish a booking page where their clients can choose a service, a staff member, and an available time, and book an appointment.

We provide the software. Each shop is responsible for its own services, prices, staff, opening hours, and for honouring the appointments made through its page.

2. Bookings

When you book, you agree to provide accurate contact details (name, email, and phone) so the shop can reach you about your appointment.

A confirmed booking reserves a specific time with a specific staff member. Times are shown in the shop’s local timezone.

3. Cancellations and no-shows

If you cannot attend, please cancel or contact the shop as early as possible so the time can be offered to someone else.

Each shop sets its own cancellation and no-show policy. [Describe your policy here, e.g. notice period or deposit rules.]

4. Acceptable use

You agree not to misuse the service: no fake or automated bookings, no attempts to disrupt availability for others, and no attempts to access data that is not yours.

We may refuse or cancel bookings, and restrict access, where misuse is suspected.

5. Your data and privacy

We collect the booking details you provide and use them only to operate the booking service. We do not sell your personal data.

For details on how personal data is handled, see our Privacy Policy at /privacy, or contact us at [contact email].

6. Availability and changes

We aim to keep the service available but do not guarantee uninterrupted access. Features may change over time as the product improves.

We may update these terms. Material changes will be reflected by the “last updated” date at the top of this page.

7. Limitation of liability

To the extent permitted by law, the service is provided “as is”. We are not liable for missed appointments, indirect losses, or issues arising from a shop’s own conduct or availability.

8. Contact

Questions about these terms? Contact us at [contact email]. These terms are governed by the laws of [country/jurisdiction].